Who are We?
The People Behind The Magic
Who We Are
Backed by more than 15 years of experience in photo activations, The Santa Experience Group brings proven expertise to Santa programs across Canada.
Since 2021, we have delivered fully managed holiday experiences for retail centres, with professionally trained Santas, experienced on-site teams, professional photography, and seamless booking and payment systems designed to support both guest experience and operational success.
Boosting Visitor Experience & Revenue
We design every detail to increase dwell time, repeat visits, and seasonal ROI — all aligned with the latest trends. Our team adapts to the newest holiday innovations to keep your events fresh and memorable.
Trusted By
Our Values
Why The Santa Experience Group
One team. One shared mission. Real people behind every booking. Meet the experts who bring the magic to life.
Full Cycle
From setup to strike, we handle the operational details that make a Santa program run smoothly, including logistics, staffing, talent, and a customized booking portal. This allows your team to stay focused on the property while we deliver a seamless holiday experience.
Secure Payments
Holiday retail is our entire focus. We bring years of seasonal intelligence that no generalist agency can match, staying ahead of emerging trends to create experiences that captivate shoppers. Every activation is designed with the latest innovations in décor, technology, and visitor engagement, ensuring your events feel fresh, modern, and memorable.
Seasonal Expertise
We provide dedicated Square payment processing with built-in tap capability at every location, creating a fast, secure, and fully cashless transaction experience for both online bookings and walk-in guests.
With PCI-compliant processing and real-time reporting, our partners can track sales seamlessly across all channels
True Partnership
We work closely with each property to align on goals, guest expectations, and revenue objectives. With strategic pricing and a collaborative approach, we build programs designed to support mutual growth and long-term success.
Quick Start
Book A Call And Get All The Answers
Schedule a quick call and we’ll answer all your questions about how the program works. We’ll walk you through the setup, timing, and what to expect step by step.
